Thanks for your email – and yes, we’re back and we had a great time.

Flights both ways were good – certainly rate BA over Virgin for service and comfort. This Sandals hotel was really good – food is excellent and staff in Grenada are really friendly and helpful - without exception. This is unusual for caribbean islands where it tends to be that some are good but others can be somewhat off-hand. So – all in all a great holiday.

Many thanks again for your help with organising this trip – and dealing with my various questions/requests!

Kind regards

C.W & M.W., 1.12.14 Grenada

Hi Nic,

Yes arrived back safely. Thanks for your note.

We had the most amazing time. It was brilliant.

We will definitely be returning next year but trying to go at the beginning of April as we want to try and avoid May as we're away again in June already.

How much were the more expensive room options for early April? I know you couldn't get any of the non preferred club rooms until later in May?


G.B & G.M, 4.12.2012

Hi Nic,

We have just got back from Excellence Playa Mujeres and had the most wonderful holiday. The resort is amazing and we really couldn’t find fault with anything. The spa is probably the best that we have ever been to (and we’ve been to a few) the rooms, the food, the staff...everything was really good, so thank you very much for recommending it.

On the other hand, the First Choice flight was dreadful and they would definitely be our Last Choice of airline in the future. We were delayed for three and a half hours at Gatwick and there wasn’t a single announcement or any explanation. The information desk had no information at all and we just had to sit and wait until a gate number was finally put on the board just before midday. Planes get delayed all the time and its something we just have to accept, but to be left without any idea of when we might be taking off was unacceptable and we hope you pass our dissatisfaction on to the airline.

We have taken some shots of the resort for you as requested and hope to be able to send them to you early next week, although you have probably been bombarded with photos from happy clients by now. We are eagerly awaiting the opening of Oyster Bay in Jamaica and hope to be able to holiday there next year (if its finished) and we would appreciate it if you could let us know any information that you receive about it.

Thank you once again for recommending Excellence Playa Mujeres – we will certainly tell all our friends about it.

Kind regards

T.K and I. C , 26.3.2008

Just a quick thank you and well done on organising what was a great week for the 2 of us. Fabulous location with everything ticking all the boxes. Will come back to you again.


T.D 23/6/09, Mexico June 2009